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  • P-ISSN1013-0799
  • E-ISSN2586-2073

이용자의 ARCS 관점에서 본 전문도서관 동기적 이용 탐색

Exploring the Motivational Use of Special Libraries from a User’s ARCS Perspective

정보관리학회지, (P)1013-0799; (E)2586-2073
2022, v.39 no.2, pp.35-60
https://doi.org/10.3743/KOSIM.2022.39.2.035
나경식 (건국대학교 문헌정보학과)
정용선 (동신대학교)

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Abstract

This study reports on the motivational use of special libraries from a user’s perspective that investigated four motivational components: attention, relevance, confidence, and satisfaction (ARCS) of the library users. Even though special libraries received relatively little attention compared to public libraries, special libraries could fill the niche of public libraries for the special and specific needs of the community in the current library environments in South Korea. Qualitative data were collected through individual interviews and forty people participated in the project. The findings of this study show the four themes (ARCS) that users need motivation as a way to start using a special library, thereby staying focused and revisiting the library. It is possible that the ARCS model will contribute to the implementation, application, and practice of both special libraries and their services in the library environment. The results are expected to expand our knowledge on the motivational ARCS use of special libraries and to serve as basic data when designing motivational strategies and plans of the systems for special libraries.

keywords
special library ARCS model motivation attention relevance confidence satisfaction
투고일Submission Date
2022-02-22
수정일Revised Date
2022-03-02
게재확정일Accepted Date
2022-06-08

정보관리학회지