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Vol.38 No.3

Stacey Scholten(Yonsei University) ; Sung-Been Moon(Yonsei University) pp.1-22 https://doi.org/10.3743/KOSIM.2021.38.3.001
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Abstract

An online experiment was conducted to test the subject-knowledge view of relevance theory in order to find evidence of a conceptual basis for relevance. Six experts in Library and Information Science (LIS), nine Master’s students of LIS, and twelve non-experts judged the relevance of 14 abstracts within and outside of the LIS domain. Consistency among the judges was calculated by joint-probability agreement (PA) and interclass correlation coefficients (ICC). When using PA to analyze the judgements, non-experts had a higher consensus regardless of the task or division of groups. However, ICC calculations found Master’s candidates had a higher level of consensus than non-experts within LIS, although the experts did not; and the agreement rates on the non-LIS task for all groups were only poor to moderate. It was only when the groups were analyzed as two groups (experts including Master’s candidates and non-experts) that the expected trend of higher consistency among experts in the LIS task was seen.

Donghun Kim(Sungkyunkwan University) ; Chanhee Oh(Sungkyunkwan University) ; Yongjun Zhu(Sungkyunkwan University) pp.23-39 https://doi.org/10.3743/KOSIM.2021.38.3.023
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Abstract

This study aims to explore research trends in Blockchain studies in South Korea using dynamic topic modeling and network analysis. To achieve this goal, we conducted the university & institute collaboration network analysis, the keyword co-occurrence network analysis, and times series topic analysis using dynamic topic modeling. Through the university & institute collaboration network analysis, we found major universities such as Soongsil University, Soonchunhyang University, Korea University, Korea Advanced Institute of Science and Technology (KAIST) and major institutes such as Ministry of National Defense, Korea Railroad Research Institute, Samil PricewaterhouseCoopers, Electronics and Telecommunications Research Institute that led collaborative research. Next, through the analysis of the keyword co-occurrence network, we found major research keywords including virtual assets (Cryptocurrency, Bitcoin, Ethereum, Virtual currency), blockchain technology (Distributed ledger, Distributed ledger technology), finance (Smart contract), and information security (Security, privacy, Personal information). Smart contracts showed the highest scores in all network centrality measures showing its importance in the field. Finally, through the time series topic analysis, we identified five major topics including blockchain technology, blockchain ecosystem, blockchain application 1 (trade, online voting, real estate), blockchain application 2 (food, tourism, distribution, media), and blockchain application 3 (economy, finance). Changes of topics were also investigated by exploring proportions of representative keywords for each topic. The study is the first of its kind to attempt to conduct university & institute collaboration networks analysis and dynamic topic modeling-based times series topic analysis for exploring research trends in Blockchain studies in South Korea. Our results can be used by government agencies, universities, and research institutes to develop effective strategies of promoting university & institutes collaboration and interdisciplinary research in the field.

Yunseo Jang(Ewha Womans University) ; Jihyun Kim(Ewha Womans University) pp.41-71 https://doi.org/10.3743/KOSIM.2021.38.3.041
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Abstract

The National Assembly record is considered one of the most valuable public records because it has great value as a historical evidence of democracy. Therefore, it is not only used as a reference or evidence for work, but also used for academic purposes. Academic information users can improve their intellectual skills in our society, lead to indirect innovation, and provide customized services to them, which can increase the continuous viewing and utilization rate of records management institutions. Therefore, the purpose of this study was to propose a plan to activate the academic information service of the National Assembly Records Preservation Center, which is in charge of the National Assembly records. To this end, interviews were conducted with practitioners in charge of literature research, case studies, and services at the National Assembly Archives and users of academic information. It proposed improving awareness of the National Assembly Archives, strengthening online services, and customized user services.

Hawyoung Lee(ETRI) ; Sanghee Oh(Chungnam National University) pp.73-99 https://doi.org/10.3743/KOSIM.2021.38.3.073
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Abstract

The purpose of this study is to analyze the health information use experience of middle-aged people in their 40s and 50s and to observe and analyze their health information search behaviors according to health consciousness and health information orientation. This study uses Information Foraging Theory with the concept of information scents which leads users to detect and collect cues in information searching. Types and contents of information cues that middle-aged people use when searching for health information were investigated. Also, how their health consciousness and health information orientation affected using information cues were analyzed. Three methods of research were used; (1) pre-interviews, (2) search experiments, and (3) post-interviews. Thirty-two middle-aged people participated in the study. Their performance on health information searching was recorded and referred to in the post-interviews using a think-aloud protocol. Findings presented that middle-aged people’s health consciousness and health information orientation affected the perception of information scents in health information search; those with high health consciousness and health information orientation consider the text made by the government office the most critical information cues. We believe findings from this study could be used for public libraries or non-profit institutions to understand middle-aged people’s health information behaviors to design education programs for information retrieval considering users’ health consciousness and health information orientation. Findings could also contribute to Internet portal site or health-related web site designers developing strategies for middle-aged users to access health information effectively.

Hyeon Jeong Gwon(Yonsei University) ; Jee Yeon Lee(Yonsei University) pp.101-140 https://doi.org/10.3743/KOSIM.2021.38.3.101
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Abstract

As the payment service sector actively embraces artificial intelligence technology, “Voice Payments” is becoming a trend in contactless payment services. Voice payment services can execute payments faster and more intuitively through “voice,” the most natural means of communication for humans. In this study, we selected richness, intimacy, and autonomy as factors for building trust with artificial intelligence agents. We wanted to determine whether the trust will be formed if the factors were applied to the voice payment services. The experiment results showed that the higher the richness and autonomy of the voice payment interface and the lower the intimacy, the higher the trust. In addition, the two-way interaction effects of richness and autonomy were significant. We analyzed and synthesized the collected short-answer system to identify users’ anxiety when using voice payment services and proposed speech interface design ideas to increase their trust in the voice payment.

Sun Woo Lee(KERIS) ; Woo Kwon Chang(Chonnam National University) pp.141-174 https://doi.org/10.3743/KOSIM.2021.38.3.141
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Abstract

In this study, by examining the actual usage data of the university library website before and after COVID-19 outbreak, the usage behavior of users was analyzed, and the data before and after the virus outbreak was compared, so that university libraries can provide more efficient information services in a pandemic situation. We would like to suggest ways to improve it. In this study, the user traffic made on the website of University C was ‘using Google Analytics’, from January 2018 to December 2018 before the oneself of the COVID-19 virus and from January 2020 to 2020 after the outbreak of the virus. A comparative analysis was conducted until December. Web traffic variables were analyzed by classifying them into three characteristics: ‘User information’, ‘Path’, and ‘Site behavior’ based on metrics such as session, user, number of pageviews, number of pages per session time, and bounce rate. To summarize the study results, first, when compared with data from January 1 to January 20 before the oneself of COVID-19, users, new visitors, and sessions all increased compared to the previous year, and the number of sessions per user, number of pageviews, and number of pages per session, which showed an upward trend before the virus outbreak in 2020, increased significantly. Second, as social distancing was upgraded to the second stage, there was also a change in the use of university library websites. In 2020 and 2018, when the number os students was the lowest, the number of page views increased by 100,000 more in 2020 compared to 2018, and the number of pages per session also recorded10.46, which was about 2 more pages compared to 2018. The bounce rate also recorded 14.38 in 2018 and 2019, but decreased by 1 percentage point to 13.05 in 2020, which led to more active use of the website at a time when social distancing was raised.

Jihye Choi(Chung-Ang Unversity) ; Seungmin Lee(Chung-Ang Unversity) pp.175-197 https://doi.org/10.3743/KOSIM.2021.38.3.175
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Abstract

Public library users’ perception of librarians can be an important aspect in improving the public library uses and the quality of informn services. Thus it is necessary to identify what factors affect users’ perceptions of librarians. This research empirically investigated users’ general perceptions of librarians and the factors affecting them through a survey. As a result, it was found that the use of library collections, library facilities, and participation in club activities through the library affect the formation of a positive perception of librarians. In addition, the roles of the librarian are expanding from informational activities to supporting social activities. In contrast, the factors of direct interaction with the librarian, including participation in public library programs, circulating library collections, and communication with librarian, do not have a significant effect on the formation of the perception of librarian. Thus librarians need to consider library users more substantially and to support them in various ways.

Kyung Jae Bae(Dongduk Women's University) pp.199-214 https://doi.org/10.3743/KOSIM.2021.38.3.199
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Abstract

This study was conducted with the aim of identifying the current state and improvements of the public library services for older adult in Korea. According to the online survey of public libraries in urban areas across the country, a total of 172 libraries responded. Research shows that public libraries generally recognize the importance of elderly users, but there are limitations in active efforts. The priority area for library collection and space/facilities was to be strengthened by the expansion of large type and voice books/periodical books, as well as the need to ask librarians for help to find books in high bookshelves. In the case of library services/programs, the areas that need to be strengthened first were analyzed as social participation programs and humanities programs. The librarians in charge of information services expressed their opinions that more specialized services and programs should be planned and subdivided for the elderly generation in order to provide older adults’ services unique to other older adults’ service institutions.

Jae-Eun Baek(Duksung Women's University) pp.215-238 https://doi.org/10.3743/KOSIM.2021.38.3.215
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Abstract

Hallyu pop-culture contents which has influenced the world has sufficient preservation value as a cultural asset. However, there is still a lack of awareness of long-term preservation of Hallyu pop-culture contents and digital archiving is not in full swing, too. We requires accurate understanding of the concept, characteristics, format, media, and relationship of contents for digital archiving of Hallyu pop-culture content. Thus, this study analyzed and organized the concept, characteristics, and preservation subject of Hallyu pop-culture contents, as basic study for digital archiving of Hallyu pop-culture contents. In addition, we investigated the current status of digital archives (systems/institutions) of Hallyu pop-culture contents and Hallyu pop-culture contents, and presented basic proposal based on the problem factors.

Heehye Seong(Sookmyung Women's University) ; Hye-Eun Lee(Sookmyung Women's University) pp.239-262 https://doi.org/10.3743/KOSIM.2021.38.3.239
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Abstract

The Korean Medical Journal (1930-1937) is the first Korean medical journal published by The Korean Medical Association, which Korean doctors established to resist Japanese medical organizations during the Japanese colonial period. Using the bibliometric research method for The Korean Medical Journal, this study aimed to analyze the journal as follows. First, the study analyzed the subject trends of medical research by extracting the MeSH terms from the title of the articles. Next, the study identified characteristics of authors, type of language used in the papers, publication year and countries of references included in the papers. Also, this study identified the researchers’ interests by analyzing the frequency of keywords appearing in the roundtable titles. As a result of the research, infections, pathological symptoms and diseases of the digestive system were studied most often. Most authors belonged to Severance Union Medical College, and internal medicine and general surgery departments had the most authors. Most of the titles and texts of the papers were written in Korean and Chinese characters in combination. Of the 131 papers, only 40 contained abstracts, 22 of which were English abstracts, the most number. The study analyzed 1,103 references in the papers and found that the authors mainly cited the latest journals published in Japan, Germany, and the United States. The topics discussed the most in the roundtable talks were tuberculosis, neurasthenia, and gonorrhea in order. This research examined the history of the publication of The Korean medical journal. Also, it showed that Korean doctors accumulated their academic medical research results and contributed to improving medical conditions.

Kyungnam Lee(Hanshin University) ; Kwanghoon Choi(Joongbu University) ; Jinhee Yim(Myongji University) pp.263-285 https://doi.org/10.3743/KOSIM.2021.38.3.263
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Abstract

It is necessary to recognize the urgency and importance of administrative information dataset management and study effective management measures and specific procedures applicable in practice. Particularly, identify dataset records and developing records schedule for records management needs to be presented in detail and specific. This study designed and verified an identification method and appraisal procedure of dataset records in public administrative information systems dataset operating in public institutions. In addition, this study presented the role of the participants including the records center in the appraisal process. Through this, useful implications are derived for the development of specific and practical processes and tools for dataset management in the records center.

Soojung Kim(Jeonbuk National University) ; Jae Yun Lee(Myongji University) ; Jiwon Lee(Daegu Catholic University) pp.287-309 https://doi.org/10.3743/KOSIM.2021.38.3.287
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Abstract

This study describes the introduction, growth, current practices and future plans of research evaluation services performed in domestic academic libraries, with a view to informing other libraries considering similar endeavours. To that end, in-depth interviews were conducted with four librarians from academic libraries leading in research evaluation services. The contents of the interviews were grouped into five categories including growth, management, and services. The study found that their research evaluation services were launched around 2010 by demands of members of a university or as a library’s initiative to expand the existing services for the purpose of enhancing the university’s research competitiveness. The research evaluation services have been strengthened by extending the service scope and improving related systems. Also, the study suggests a comprehensive model that can guide the development and operation of research evaluation services.

Young Joon Nam(Chung-Ang University) pp.311-334 https://doi.org/10.3743/KOSIM.2021.38.3.311
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Abstract

The purpose of this study is to present the theoretical basis and quantified objective standards for the establishment of collection management policy. The study results are summarized as follows. Most of the study books were in the form of periodicals as a steady seller. Most of the steady sellers were textbooks which published periodically. As a modern novel, a steady seller was able to confirm the phenomenon of dependence on a specific author. Bestsellers were investigated to be influenced by publishers and authors. Books of publishers that publish comics and children’s textbooks had a significant correlation with the selection of bestsellers. The average number of recommended books borrowed per recommended book was 14,871. The average number of loans per book selected as a bestseller was 53,531. Based on the loan data, about 80-82% of all top-tier loans were covered by 90%, and about 27-29% of all top-ranked loans were covered by 50%. This shows that the Pareto Principle can be firmly applied to public library lending patterns. Loans in the field of literature accounted for 50.6% of the total loans. Among literature, Korean literature accounted for 51.3% of the total. The natural sciences were generating more loans with a relatively small pool of literature compared to other subject fields.

Yong-Gu Lee(Keimyung University) ; Seon-A Kim(IRIS.net) pp.335-356 https://doi.org/10.3743/KOSIM.2021.38.3.335
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Abstract

This study analyzed the trends and current status in public libraries in Korea for 14 years, focusing on the overview and facilities of public libraries using public library statistics from 2007 to 2020. The research data were collected from the National Library Statistics System and compared with the population and GDP per capita of Korea. As a result, the number of public libraries in Korea is 1,172 as of 2020, which has nearly doubled compared to 2007, and it was found that this increase has a very strong correlation with GDP per capita and population. There were 229 contracting out public libraries operating by the local government in 2020, and the contracting out rate increased from 18.8% in 2007 to 25.1%. Although the site area of ​​public libraries varies greatly from library to library, it tends to get larger over time. The total floor area of public libraries operating by the Office of Education is larger than that of public libraries operating by the local government, and it gradually increases over time, but the total floor area of public libraries operating by the local government have decreased slightly. The total number of seats in the library is decreasing in all libraries, and the reading seats for children and the reading seats for the elderly and the disabled tend to slightly increase.

Journal of the Korean Society for Information Management