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  • P-ISSN1013-0799
  • E-ISSN2586-2073

The Effect of Public Library Use on the Formation of Perception of Librarians

Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2021, v.38 no.3, pp.175-197
https://doi.org/10.3743/KOSIM.2021.38.3.175
Jihye Choi (Chung-Ang Unversity)
Seungmin Lee (Chung-Ang Unversity)

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Abstract

Public library users’ perception of librarians can be an important aspect in improving the public library uses and the quality of informn services. Thus it is necessary to identify what factors affect users’ perceptions of librarians. This research empirically investigated users’ general perceptions of librarians and the factors affecting them through a survey. As a result, it was found that the use of library collections, library facilities, and participation in club activities through the library affect the formation of a positive perception of librarians. In addition, the roles of the librarian are expanding from informational activities to supporting social activities. In contrast, the factors of direct interaction with the librarian, including participation in public library programs, circulating library collections, and communication with librarian, do not have a significant effect on the formation of the perception of librarian. Thus librarians need to consider library users more substantially and to support them in various ways.

Submission Date
2021-08-19
Revised Date
2021-09-07
Accepted Date
2021-09-23

Journal of the Korean Society for Information Management