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Information Seeking in the Middle of Disaster: Focusing on General Citizens’ Coping with COVID-19 Pandemic
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Abstract
The purpose of the research is to investigate general citizens’ information needs, seeking and uses about both disaster and health information in the middle of disaster of COVID-19 pandemic: what kinds of information they need, what kinds of information sources they use, which channels and media they use to learn the information, etc. To achieve the goal, the study conducted an online survey for general citizens over the age of 20. The survey is composed of 45 questions including four topics—demographic characteristics, information seeking behavior on both disaster and health, and the roles of public information organizations such as libraries in the middle of disaster. On the basis of the results, the research discusses and suggests that what kinds of information should be supplied and in what manners, and which media or information systems should be used when the governments or public organizations provide the information regarding disaster and health, and what roles public information organizations such as libraries should play in the middle of disaster.
- keywords
- 코로나19, 재난상황, 정보추구, 정보행태, 시민, COVID-19, disaster, information-seeking, information behavior, citizens
- Submission Date
- 2021-05-24
- Revised Date
- 2021-06-03
- Accepted Date
- 2021-06-15
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