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ISSN : 1013-0799

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Vol.37 No.2
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A Study on the User Experience Factors for The Knowledge and Information Resource System

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2020, v.37 no.2, pp.353-379
https://doi.org/10.3743/KOSIM.2020.37.2.353
Jung Hyun Chun
Jeeyeon Lee
Chun, J. H., & Lee, J. (2020). A Study on the User Experience Factors for The Knowledge and Information Resource System. Journal of the Korean Society for Information Management, 37(2), 353-379, https://doi.org/10.3743/KOSIM.2020.37.2.353
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Abstract

This study developed a user experience factors for the evaluation of knowledge and information resource system from the user experience perspectives, which is emerging as a new analysis standard in the field of information media and information service research. Based on the analysis criteria selected through literature analysis, ‘system perception factor’ and ‘user experience factor’ were derived as factors influencing the use of information systems through an experimental study based on the user experience sampling method. As a result, the user experience factors of final knowledge and information resource system includes nine user experience factors, 55 detailed user experience factors, and 138 system perception factors. This study is significant in that the abstract concept ‘user experience’ was derived and presented as a practical, concrete, measurable factor through experiments. The derived user experience factors should serve as a basis for measuring user experience perceived by users of the knowledge and information resource system.

keywords
이용자 경험, 이용자 경험 요인, 지식정보자원시스템, 지식정보자원, 이용성 평가, user experience, UX, user experience factor, knowledge and information resource system, knowledge and Information resource, usability evaluation
Submission Date
2020-05-26
Revised Date
2020-06-05
Accepted Date
2020-06-18

Journal of the Korean Society for Information Management

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