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Vol.36 No.1
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A Study on Analysis of User Needs and Improvement Plans for Disaster Record Information Services Based on SNS

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2019, v.36 no.1, pp.269-294
https://doi.org/10.3743/KOSIM.2019.36.1.269



& (2019). A Study on Analysis of User Needs and Improvement Plans for Disaster Record Information Services Based on SNS. Journal of the Korean Society for Information Management, 36(1), 269-294, https://doi.org/10.3743/KOSIM.2019.36.1.269
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Abstract

To effectively cope with new and different types of disasters, it is very important to communicate and update disaster information to the public quickly and efficiently. SNS enables rapid spread of information and continuous exposure. SNS enables two-way communication by directly communicating with users. SNS complements the shortcomings of mass media, and increases the effectiveness of disaster management work. This study analyzed user awareness and requirements to derive effective methods of SNS operation of disaster management institutions. For this purpose, a user survey was conducted to identify the types of information that are highly user-interested and to select information items suitable for SNS services. Through this, we suggest ways to improve the SNS disaster record information service of the disaster management institution.

keywords
SNS, 재난관리, 재난기록정보자원, 재난기록정보서비스, 이용자요구분석, SNS, disater management, disaster record information resource, disaster record information service, user demand analysis

Journal of the Korean Society for Information Management

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