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Generational Comparative Analysis on Library Usage of Senior Groups in National Assembly Library of Korea

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2018, v.35 no.3, pp.287-309
https://doi.org/10.3743/KOSIM.2018.35.3.287


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Abstract

As coming Senior-Shift age, senior users are regarded as one of the importance user groups in the library. This study is to find the usage patterns and needs of libraries and digital libraries by 152 seniors and to compare with young-old age (baby boom generation) and elderly age. As a result, total seniors visited regularly and preferred political & social, religion & philosophy, and history & geography. While the baby boom generation are using the economy & finance, art & culture compared to the older. And the baby boom generation visit for self-development and the older visit for leisure purposes. Secondly, If the search fails, the baby boomers control the results themselves, while the older is more turn to the librarians. It can be described as the need for a librarian exclusively responsible for the senior. Thirdly, senior have difficulties in access and use of search aided tools or functions. Therefore, this study suggested that it is necessary to build an intuitive interface using the help and menu descriptions for senior who have poor access to convenience and define functions.

keywords
senior, active senior, baby boom generation, digital library, interface, use pattern, user behavior, National Assembly Library, 시니어, 액티브시니어, 베이비붐세대, 전자도서관, 인터페이스, 이용패턴, 이용행태, 국회도서관

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Journal of the Korean Society for Information Management