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A Qualitative Study on the Period-Specific Changes of Job Factors and Performance Features in Academic Libraries

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2015, v.32 no.4, pp.137-165
https://doi.org/10.3743/KOSIM.2015.32.4.137


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Abstract

This study aimed to investigate the period-specific changes (Library 1.0, Library 2.0, Library 3.0 Period) of job factors and performance features in academic libraries. For this, the study categorized an academic library’s job into five dimensions: 1) library administration 2) collection development and management 3) information organization 4) information services and 5) information system development and management, After the categorized library’s job was defined in detail, the Delphi survey was conducted twice on librarians and professors of library and information science. The result showed that there were many changes in job factors and performance features in academic libraries towards the period of library 2.0 characterized by user participation, sharing and openness and into library 3.0 characterized by social network and semantic web. Library 3.0 is likely to bring about a significant change in user services with ever changing technological advances stemming from library 2.0, such as mobile services, RFID and NFC etc. The finding of the study suggest that library systems need to be continually upgraded in the period of library 3.0.

keywords
대학도서관, 대학도서관 업무, 직무분석, 도서관 업무수행 형태, 도서관 업무요소, 도서관1.0, 도서관2.0, 도서관3.0, 도서관4.0, 델파이기법, academic library, library job, job analysis, library performance feature, library job factor, library 1.0, library 2.0, library 3.0, library 4.0, delphi method

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Journal of the Korean Society for Information Management