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A Study on Performance Evaluation of Informatization Projects for National Library of Korea

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2014, v.31 no.1, pp.119-141
https://doi.org/10.3743/KOSIM.2014.31.1.119




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Abstract

To enhance its efficiency to improve organizations’ competitiveness, performance evaluation is vital and it influences budget, policies, and human resource affairs of the organizations. The study aims to develop performance indicators for National Library of Korea (NLK) and evaluate performance based on indicators driven. As a result, the study develops 2 viewpoints for each work area of NLK - management of information system, digital resources enlargement, and the cooperative utilization system for alternative materials. It also develops total 12 indicators. Based on the evaluation, the research finally suggests strategies for performance improvement by viewpoints for NLK.

keywords
National Library of Korea, Informatization Projects, Performance Indicators, Performance Evaluation, Balanced Scorecard (BSC), Importance-Performance Analysis (IPA), 국립중앙도서관, 정보화사업, 성과지표, 성과평가, 균형성과표, 중요도-만족도 분석

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Journal of the Korean Society for Information Management