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  • P-ISSN1013-0799
  • E-ISSN2586-2073

사회적 가상세계에서 인터페이스가 초보사용자들의 성과에 미치는 영향

Influence of Interfaces on Novice Users' Performance in Social Virtual Worlds

정보관리학회지, (P)1013-0799; (E)2586-2073
2012, v.29 no.4, pp.7-23
https://doi.org/10.3743/KOSIM.2012.29.4.007
정윤혁 (울산과학기술대학교)
주보령 (Louisiana State Univ.)
Lisl Zach (Drexel University)

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Abstract

This paper explores how interface environments have an influence on novice users’ performance in social virtual worlds (SVWs), which are emerging user-centric three-dimensional cyberspaces. Despite their early popularity, SVWs have experienced that numerous new users leave the cyberspaces soon before they become long-term users. One possible reason is that unfamiliar interfaces of SVWs can be a barrier to novice users’ adaptation of the technology. To understand a role of interfaces in the users’ assimilation of SVWs, we examine an impact of three interface factors (presence, affordance, and feedback) on performance which is regarded as a yardstick for users’ adaptation of SVWs. Forty participants were recruited and went through one-hour experimental sessions with seven tasks in Second Life; they were also asked to answer a questionnaire. Findings indicate that while affordance and feedback are significant factors influencing novice users’ performance, presence has no impact on their performance.

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정보관리학회지