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Effects of Organizational Communication Satisfaction of Teacher Librarians on Informational and Educational Services in School Libraries

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2012, v.29 no.2, pp.71-92
https://doi.org/10.3743/KOSIM.2012.29.2.071

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Abstract

The purpose of this study is to analyze the effects of organizational communication satisfaction of teacher librarians on the informational and educational service and to draw implications for improvement of the school libraries' educational role. According to the results of the analysis, teacher librarians have preferred informal communication by conversation and face-to-face talk with superiors or co-workers and horizontal communication during their performance. Characteristics of teacher librarians, such as career, gender and school levels, have influential effect on user education, library- assisted instruction, reading and information literacy instruction. The more teacher librarians felt satisfaction of the informal communication, the more textbook-related reference lists are offered. Horizontal communication have a positive influence on information literacy instruction. However, teacher librarians should utilize cooperative statements, committees and councils and actively participate in those horizontal communication methods to share the vision and aims of school libraries with the larger school community. Teacher librarians also should put more efforts into developing their leadership role and marketing strategies in order to overcome the weaknesses of informal communication.

keywords
사서교사, 조직 커뮤니케이션, 비공식적 커뮤니케이션, 학교도서관, 정보교육봉사, teacher librarians, organizational communications, informal communications, school libraries, informational and educational services, teacher librarians, organizational communications, informal communications, school libraries, informational and educational services

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Journal of the Korean Society for Information Management