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A Study on User Perception of Public Library Information Service Using Smart Phones

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2011, v.28 no.3, pp.377-392
https://doi.org/10.3743/KOSIM.2011.28.3.377


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Abstract

This paper aims to examine how users view information services that use today’s rapidly expanding smart phones and what their demands are. The research focus is specifically on public libraries where related studies or the provision of services is still lacking. For this study, users of public libraries were targeted for surveys and interviews. The results that Public library users showed positive views on using library information services and e-contents service on smart phones. But the users viewed smart phones as another point of access in accessing information services, not as something revolutionary to the existing library information services.

keywords
public library, user perception, smart phone, mobile information service, mobile library, 공공도서관, 이용자 인식, 스마트폰, 모바일 정보서비스, 모바일 도서관

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Journal of the Korean Society for Information Management