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연구정보시스템의 이용성을 위한 휴리스틱 개발에 관한 연구: 국가 연구정보시스템을 중심으로

The Development of Heuristics for the Usability of Research Information Systems

정보관리학회지 / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2011, v.28 no.3, pp.355-376
https://doi.org/10.3743/KOSIM.2011.28.3.355
정수진 (연세대학교)
이지연 (연세대학교)
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초록

이 연구는 연구정보시스템의 이용성을 높이기 위해 필요한 이용자 인터페이스 설계 원칙이 무엇인지 확인하고, 연구정보시스템의 개발 및 유지, 보수에 지속적으로 이용할 수 있는 휴리스틱의 개발을 목적으로 수행되었다. 이를 위하여 문헌조사와 이용자 인터페이스 분야의 전문가와 연구정보시스템의 이용자를 대상으로 심층인터뷰와 참여 관찰을 실시하여, 연구정보시스템의 이용자 인터페이스 설계 원칙과 그러한 원칙을 시스템에 적용하기 위해 필요한 인터페이스 요소가 무엇인지 분석하였다. 분석 결과를 토대로 연구정보시스템의 설계 및 평가에 활용될 수 있는 7차원의 86가지 항목으로 구성된 휴리스틱을 제시하였다.

keywords
usability, heuristics, user interface design, research information systems, HCI, usability, heuristics, user interface design, research information systems, HCI, 이용성, 휴리스틱, 이용자 인터페이스 설계, 연구정보시스템, HCI

Abstract

The aim of the study is to identify the design principles for user interface required to increase the usability of research information systems and to develop the heuristics for the research information systems. For this purpose, a series of literature review was conducted to examine the user interface design principles for the research information systems, and the in-depth interview and participant observation were performed on the users of the systems and experts in the field of user interface to investigate the design principles and the interface factors for applying such principles in the systems. Based on the results, the heuristics of 86 items in 7 different dimensions were proposed.

keywords
usability, heuristics, user interface design, research information systems, HCI, usability, heuristics, user interface design, research information systems, HCI, 이용성, 휴리스틱, 이용자 인터페이스 설계, 연구정보시스템, HCI

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