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A Study on the Utilization of Business Intelligence and Dashboard in Academic Libraries

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2011, v.28 no.1, pp.263-283
https://doi.org/10.3743/KOSIM.2011.28.1.263

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Abstract

Business Intelligence(BI) is being used by the individuals who make decisions for management. Dashboard supports business intelligence by visualizing data, information, and knowledge so that they can be grasped at a glance. In this study, applications of dashboard were analyzed in the ARL libraries websites. Furthermore, the study suggested methods to establish and use the information system of the business intelligence and dashboard on the academic library websites in Korea. The findings of this study are expected to serve as the basic data to utilize the business intelligence and dashboard as a tool with which Korean academic libraries can demonstrate their value to the stakeholders in the academic community.

keywords
업무지능, 대시보드, 서비스 기준, 핵심성과지표, 성과측정지표, business intelligence, dashboard, service standards, key performance indicators, performance indicatiors, business intelligence, dashboard, service standards, key performance indicators, performance indicatiors

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Journal of the Korean Society for Information Management