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A Study on User Satisfaction with CJK Romanization in the OCLC WorldCat System

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2010, v.27 no.2, pp.95-115
https://doi.org/10.3743/KOSIM.2010.27.2.095

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Abstract

The purpose of this study is to investigate how individuals assess Chinese, Japanese, and Korean (CJK) transliterated bibliographic information on current library catalogs. Two separate studies, a survey and an experiment, were conducted using the WorldCat system. Users noted that Romanization has many issues which can inhibit user’s ability to understand the transliterated bibliographic information even when it is in the person’s own native language and even when the individual had extensive experience with transliteration systems. The experimental results also supported these findings: participants had better results and satisfaction when looking for information written in English than when searching for transliterated information written in their native language. Implications for future research suggests a need to investigate user preferences for translation vs. transliteration of bibliographic information. This study proposes consideration of using English translation as a parallel link with CJK Romanization for bibliographic information.

keywords
user study, transliteration, romanization, WorldCat, CJK language, user study, transliteration, romanization, WorldCat, CJK language, 이용자연구, 음역, 로마자표기, 월드캣, 한중일 언어

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Journal of the Korean Society for Information Management