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A Comparison of web Searching and Library System Searching: Perceived Difficulty, Self-Efficacy, and Effort

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2007, v.24 no.2, pp.29-44
https://doi.org/10.3743/KOSIM.2007.24.2.029

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Abstract

The purpose of this study was to explore whether the concept of amount of invested mental effort (AIME) developed in the field of educational psychology can help explain why people put so little effort into online searching. In this experimental study, two information retrieval systems a web search engine and a university library system were used to make a comparison. The data were collected from 15 undergraduate students through background questionnaires, think-aloud protocols, search logs, post-search questionnaires, and post-task interviews. The findings indicate that perception of the webs easy-ness and high levels of self confidence in searching capability led the subjects to put less effort into web searching than they do into library system searching. In addition, the perceived difficulty of search task influenced the extent of mental effort invested. The AIME proved a useful framework for understanding search behavior and user experience for both web search engines and library systems.

keywords
web searching behavior, mental effort in searching, self-efficacy in searching, 웹탐색행위, 도서관정보탐색행위, 정보탐색노력, web searching behavior, mental effort in searching, self-efficacy in searching

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Journal of the Korean Society for Information Management