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Vol.23 No.3
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이용자 중심 웹 정보탐색 연구의 실체이론 분석

Analyzing Substantive Theories in User Studies of Information Seeking on the Web

정보관리학회지 / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2006, v.23 no.3, pp.127-146
https://doi.org/10.3743/KOSIM.2006.23.3.127
김성진 (인하공업전문대학)
김성진. (2006). 이용자 중심 웹 정보탐색 연구의 실체이론 분석. 정보관리학회지, 23(3), 127-146, https://doi.org/10.3743/KOSIM.2006.23.3.127
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초록

본 연구는 이용자 중심 웹 정보탐색 분야의 실체이론을 분석함으로써 웹 정보탐색행위 영역의 통합이론 구축 가능성을 검토하고자 한다. 실체이론은 웹 이용자의 정보탐색행위를 설명하는 변인들 간의 유의한 관계를 밝히거나 이용자 행위를 일반화한 연구결과로 정의되었다. 1995년부터 2005년 사이에 네 종의 학술지에 출판된 이용자 중심의 웹 정보탐색 연구는 총 42편이었고, 이 중에서 10편이 실체이론 개발에 기여하였다. 분석결과, 13개의 종속변인과 10개의 독립변인이 다루어졌고 이 중 22개의 관계가 유의한 것으로 나타났다. 실체이론의 대부분은 이용자의 개별적 차이에 초점을 두고 각기 다른 속성을 갖는 이용자의 웹 정보탐색행위를 설명하고자 하였으며, 이용자 행위의 일부 측면(검색행위, 탐색시간 등)만을 다루는 것이 특징이었다. 분석결과를 바탕으로 통합이론 구축을 위한 시사점이 제안되었다.

keywords
information seeking, information seeking behavior, World Wide Web, WWW, Internet, user studies, substantive theory, theory building, 정보탐색, 정보탐색행위, 웹, 인터넷, 이용자 연구, 실체이론, 이론개발

Abstract

This study aims to analyze substantive theories in user studies on Web-based information seeking in order to explore the implications of building a unified theory in this field. Substantive theory is defined as research which generalized user behaviors during information seeking on the Web or suggested significant relationships between variables in Web-based information seeking context. The sample of research articles were published in four core journals from 1995 to 2005. Among 42 articles of user-based information seeking on the Web, ten articles were contributed to the development of substantive theories. Findings show that substantive theories used thirteen dependent and ten independent variables and 22 relationships were considered as significant. They have a tendency to focus on individual differences of users and on some specific narrow aspects(i.e. searching or searching time) of user behaviors. Findings suggested a range of implications for a unified theory construction.

keywords
information seeking, information seeking behavior, World Wide Web, WWW, Internet, user studies, substantive theory, theory building, 정보탐색, 정보탐색행위, 웹, 인터넷, 이용자 연구, 실체이론, 이론개발

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