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- E-ISSN2586-2073
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Implementing the Model of Ontology-Based Knowledge Repository for Integrating Financial Firm's Implicit and Explicit Knowledge
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Abstract
Many Korean financial firms have built knowledge management systems, however, most of the systems have fragmentary ideas or suggestions. This study proposes the model of ontology-based knowledge repository through which one could integrate knowledge for business use in the BPM environments. The knowledge includes implicit and explicit knowledge, library materials, documents, and information for experts as well. In order to get basic ideas for this model, case studies utilized interviews and surveys were conducted targeting at four Korean banks' knowledge managers, librarians and thirty staffs.
- keywords
- repository, business process management, enterprise knowledge portal, electronic document management system, knowledge management system, 온톨로지, 은행, 지식관리, 암묵적 지식, 형식적 지식
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