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Vol.22 No.1
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Improvement Plan for Internet Reference Services of National Assembly Records

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2005, v.22 no.1, pp.5-20
https://doi.org/10.3743/KOSIM.2005.22.1.005

(2005). Improvement Plan for Internet Reference Services of National Assembly Records. Journal of the Korean Society for Information Management, 22(1), 5-20, https://doi.org/10.3743/KOSIM.2005.22.1.005
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Abstract

This study aims at the fundamental factors needed to make the policy for internet reference service of public records were presented, considering the methods for improvement of internet reference service of national assembly records. For this purpose, reference service theory of recorded informations and examples of foreign congress reference services were analyzed. From the result of analysis, three tasks were proposed as an improvement plan for internet reference services of national assembly records; establishment of access policy, improvement of reference service programs, and activation of communication with users.

keywords
reference service of recorded informations, user, access policy, reference service program, communication, internet services of congress records, 기록정보서비스, 이용자, 접근정책, 정보서비스 프로그램, 의사소통, 의회기록 인터넷 정보서비스, reference service of recorded informations, user, access policy, reference service program, communication, internet services of congress records

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