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Vol.19 No.4
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Recent Developments and Trends of Digital Reference Service

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2002, v.19 no.4, pp.214-231
https://doi.org/10.3743/KOSIM.2002.19.4.214

(2002). Recent Developments and Trends of Digital Reference Service. Journal of the Korean Society for Information Management, 19(4), 214-231, https://doi.org/10.3743/KOSIM.2002.19.4.214
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Abstract

This paper describes recent developments and trends of digital reference services. A brief overview of selected research on issues surrounding digital reference service is provided. It also discusses how technological developments in libraries have led to the emergence of new service paradigms. This paper briefly reviews reference and information services provided by libraries, those from publishers, those provided by experts, and those where users need to conduct a search and find information through the web. The current trend shows that the cooperative model is increasingly popular. Some projects on collaborative digital reference services(CDRS) are introduced. Librarians will need to continue analyzing the need for cooperative work in the reference service in a digital environment.

keywords
digital reference service, electronic reference service, virtual reference service, collaborative digital reference service, 디지털참고서비스, 전자참고서비스, 가상참고서비스, 참고서비스 협력

Journal of the Korean Society for Information Management

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