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Vol.19 No.4
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A Study on the Development of Internet-based Information Services for the Older Adults

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2002, v.19 no.4, pp.185-208
https://doi.org/10.3743/KOSIM.2002.19.4.185

(2002). A Study on the Development of Internet-based Information Services for the Older Adults. Journal of the Korean Society for Information Management, 19(4), 185-208, https://doi.org/10.3743/KOSIM.2002.19.4.185
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Abstract

Information service for the aged is a new challenge for public libraries in Korea. To develop an internet-based information service at public library perspectives, information sources, information need, and information seeking and using behavior are investigated. Interview survey is performed to 1060 adults aged 60 and over. Finding revealed that the respondents led to few channels to information except for mass media and informal oral communication. It ascertain ways in which 23% of the respondents currently use internet, and identify barriers of nonusers. The information need of the elderly are diverse, but health/medicine, news, hobbies, religion, leisure/travel are most identified need in descending order. Based on data analysis and previous research results, a cooperative service model consisting of information contents, online reference, interface design, and education is developed. Finally problems and suggestions for future improvement are discussed.

keywords
the aged, internet, Information need, information service, public libraries, 노인, 인터넷, 정보요구, 정보서비스, 공공도서관

Journal of the Korean Society for Information Management

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