초록

이 연구의 목적은 대학도서관 이용자가 채팅을 통한 정보봉사 서비스를 이용하는데 있어서 어떠한 요소에 의해 동기화가 이루어지며 또한 어떠한 요소에 의해서 동기화가 방해되는지를 밝혀내고자 하는데 있다. 이러한 연구의 목적을 성취하기위해, 본 연구는 미국의 플로리다 주립대학에서 문헌정보학을 전공하는 대학원생들을 대상으로하여 2007년 4월과 5월에 인터뷰를 실시하였다. 인터뷰자료의 분석결과 채팅을 통한 정보봉사서비스를 대학도서관 이용자들이 이용하는데 있어서 다음과 같은 요소들이 동기화 요인으로 작용한다는 사실이 밝혀졌다: 이용의 편리성, 익명성, 서비스를 이용하는데 있어서 비용이 거의 들지 않는다는 점. 한편, 채팅을 통한 정보봉사서비스를 이용하는데 있어서 방해요인으로는 다음과 같은 요소들이 언급되었다: 서비스를 기다리는 시간, 접근성, 인터페이스 디자인, 가상공간에서 자신의 의사를 정확히 표현할 수없는 불편함.

Abstract

The purpose of this study was to discover the factors which motivate academic library users to use chat reference service and which demotivate academic library users to use chat reference service. To achieve the study purposes, this study conducted interview with the selected participants (Information Studies graduate students at Florida State University(FSU)) through email in April and May 2007. This study found that 1) convenience, 2) anonymity, and 3) inexpensiveness of the service served as incentives(motivators) for chat reference service consumers to use the service. On the other hand, chat reference service consumers mentioned the following factors as obstacles (demotivators) for using the service: 1) waiting time, 2) accessibility, 3) interface design, and 4) difficulties with expressing themselves in a virtual space.

초록

본 연구는 정보추구의 과도성으로 인해 자행되는 프라이버시 침해를 살펴보고자 하는데 그 목적이 있다. 이를 위해 최근 5년간 미디어에서 볼 수 있었던 프라이버시 침해 사례를 종류별로 분석, 이 중 지나친 정보추구행동의 결과로 나타나는 침해 사례들을 분석하였다. 정보추구의 동기, 주체, 성격이라는 세 가지 기준, 다섯 가지 유형에 기반, 과도한 정보추구로 인해 발생하는 프라이버시 침해를 사례별로 소개했다. 환경변화에 따른 바람직한 정보추구 자세와 프라이버시 침해 방지를 위한 정보이용에 대한 몇 가지 고민과 제언으로 마무리하였다.

Abstract

The purpose of this study was to try to describe types of invasion of privacy caused by excessive information seeking on mass media. Recent 5 years of cases were gathered and analyzed to see the types of invasion of privacy, and extracted only those cases showing the results by excessive information seeking. Three standards such as the intension, the subject, and the characteristics were selected to differentiate the types and cases. Five types of those three standards were introduced by case by case. The issues regarding ways of privacy protection and correct attitude of information seeking were explored and a few suggestions were included at the end.

초록

본 연구에서는 공공부문에서 운영되고 있는 KMS의 성과평가의 일환으로 KMS 사용자 만족도의 선행요인 및 사용자 만족도와 성과 간의 구조적 관계를 분석하고 효과적인 KMS 운영을 위한 함의를 제시하였다. 본 연구에서 실시한 지식품질과 KMS 품질, 사용자 만족도 및 성과 간의 영향관계에 관한 구조방정식 분석결과, 연구모형에서 설정한 3개의 가설 모두가 채택되었다. 이러한 분석결과를 토대로 본 연구에서는 KMS 사용자 만족도 및 성과 향상을 위한 효과적인 KMS 운영방안을 제시하였다.

Abstract

The purposes of this study are to examine the factors influencing the user satisfaction of knowledge management system(KMS) and the influence of the user satisfaction on the performance, and to search the strategies for effective KMS operating. The results of covariance structural analyses indicate that the factors-knowledge quality and KMS quality significantly influence the user satisfaction. User satisfaction also significantly affects the performance. Based on the results, this study discusses the potential implications for the strategies of KMS implementing to improve the user satisfaction and performance.

초록

컴퓨터와 정보통신기술의 급격한 발전으로 인터넷의 활용이 보편화됨에 따라 가상공간에서 중요 매체가 되는 웹사이트의 기능과 역할은 매우 중요하며, 이러한 웹사이트에 대한 올바른 수준 평가는 웹사이트의 구축과 운영에 필요한 시사점을 제공해 준다. 많은 선행 연구에서 웹사이트 평가요소가 사용자의 만족도와 재방문에 대한 의도에 긍정적인 영향을 미치는 것으로 보고 있다. 본 연구에서는 기존 웹사이트 평가요소에 대한 연구를 바탕으로 대학도서관의 웹사이트 평가요소를 디자인, 콘텐츠, 사용자 인터페이스, 신뢰감, 운영관리라는 5 가지 항목으로 선정하였고, 사용자 만족과 재방문 의도를 내생 변수로 한 연구모형을 설계하고, 가설을 설정한 다음, 실증 연구를 통해 검증하였다. 그 결과 사용자 만족은 사용자 인터페이스에 가장 영향을 받으며, 재방문 의도는 콘텐츠와 사용자에 대한 신뢰감에 영향을 받는다. 하지만 대학도서관의 웹사이트는 사용자 만족과 재방문 의도 간에는 긴밀한 관계를 가지고 있다고 단정할 수는 없는 것으로 보인다.

Abstract

As time goes by, the function and role of website become more important. Therefore, it is very critical to evaluate and improve continuously the website to the purpose. Many previous studies show that some website evaluation factors will influence the user satisfaction and revisit to the website. The website evaluation criteria from the previous studies related to the university library website evaluation were classified into five assessment criteria which are design, contents, user interface, reliability, and site management. In the results, some significant suggestions were found out. User satisfaction is seriously affected by user interface, and user's intention to revisit is influenced by contents and reliability, but there may not be a close connection between them. Besides, the evaluation method in this study may be applicable to the new website-improving approach of website administrators and researchers.

초록

Abstract

The success of social networking sites (SNSs) may depend on many factors. Continuance use of SNSs is one of these. Especially, in the Web environment where users can leave one service with a single mouse click, maintaining existing members cost much time and efforts. Without continuance use of SNSs, SNS-based service would not create any value. This study focused on identifying factors influencing users’ continuance intention in SNSs. Based on relevant literature review, six influencing factors were initially identified. They were reputation, relational capital, knowledge quality, compatibility, personalization, and satisfaction. Web-based ques- tionnaire survey was conducted and a total of 325 usable responses were collected. Reliability test and two rounds of exploratory factor analyses resulted in identifying five factors. The relationship between the factors and the continuance intention was tested by using multiple regression analyses. The analyses revealed that satisfaction was the most significant factor. Knowledge quality and relational capital also had significant effects while reputation and personalization did not have significant effect on continuance intention. Instead, reputation and personalization showed significance in influencing satisfaction.

초록

본 연구는 ‘독서의 달’ 프로그램의 주요 이용자 유형을 밝히기 위한 것이다. 이 목적을 달성하기 위하여, 7대도시 지역(서울, 부산, 대구, 인천, 대전, 광주, 울산)의 62개 표본 공공도서관으로부터 9월의 ‘독서의 달’ 프로그램 622개를 그들의 홈페이지를 통하여 조사 수집하였다. 이렇게 수집된 프로그램을 대상으로 본 연구에서는 내용분석법과 크리펜도르프(Krippendorff)의 신뢰계수 알파(α)를 사용하여 이들 프로그램을 지역별로 그리고 이용자 유형별로 분석하였다. 그 결과, 본 연구에서는 7대도시 각 지역별로 공공도서관이 선호하는 주요 이용자 유형의 순위에는 약간씩 차이가 있다는 것과 모든 대도시지역의 공공도서관에서 가장 중요한 이용자 유형은 어린이 또는 전연령층이라는 것이 밝혀졌다.

Abstract

This study investigated the main user types of the reading programs which are provided by sixty-two public libraries during September, “the Month of Reading,” in seven metropolitan cities, Seoul, Pusan, Daegu, Incheon, Daejeon, Gwangju and Ulsan. For the analysis, the data are collected from 622 programs of “the Month of Reading.” The content analysis method was used to analyze data and find meanings from it. The findings show, there are a little differences in the priority order of the main user types among the seven metropolitan cities, however, the children and all ages of the public libraries in seven metropolitan cities are identified as the main user types of the libraries.

초록

Abstract

With the purpose of enriching existing catalogues with FRBR, which is the Functional Requirements for Bibliographic Records, in mind, this paper aims to evaluate the impact of bibliographic ontology on the overall system’s performance in the field of literature. In doing this, OCLC’s FictionFinder (http://fictionfinder.oclc.org) was selected and qualitatively evaluated. In this study 40 university seniors evaluated the following three aspects using the ‘transferring thoughts onto paper method’: 1) In which ways is this FRBR-aware bibliographical ontology helpful? 2) Are the things which are initially attempted to be helped being helped? 3) Would users seeking one work in particular also see all other related works? In conclusion, this study revealed that, as Cutter claimed in his 2nd rule of the library, collocations give added-value to the users and overall ontology provides better interface and usefulness. It also revealed that a system’s evaluation with qualitative methodology helped to build full pictures of the system and to grip the information needs of the users when the system is developed. Qualitative evaluations, therefore, could be used as indicators for the evaluation of any information retrieval systems.

초록

Abstract

In this study, we investigated the information users' needs and information seeking behavior in the field of science and technology. We found that the science and technology researchers most frequently needed information while conducting the research & development related tasks and drafting research papers. The researchers attributed the main sources of research ideas to be the communication among colleagues and the literature review. The researchers's most preferred information sources were digital libraries, web search engines, and academic information portal. In conclusion, the science and technology researchers regarded the online use of electronic materials as the primary source of information. We hope that this investigation reported herein to be the foundation for developing user-centered information services for the science and technology discipline.

초록

Abstract

The purpose of this study is to suggest retrieval interfaces for Korean paintings which support users to retrieve specific digitalized images of them through various access points and to widely browse based on unique features Korean paintings. The study, first, develops a set of descriptive elements suitable for Korean paintings. Twenty-six core elements and one hundred seventy-two attributes are selected as descriptive items for Korean paintings based on the opinion of 8 experts. Then, to gain realistic evidence of what descriptive elements of image serve users as access points, it is investigated which elements are used as retrieval access points among 26 core elements by 300 peered users who are consisted with two groups such as common users and domain specialists. The study, in final, designs two(general and advanced) types of search interfaces and display interfaces based on the most popular top 15 descriptive elements. This access-enhanced platform which enables user-oriented searches will satisfy users in image retrieving.

초록

Abstract

Our limited understanding of real-life music information queries is an impediment to developing music information retrieval (MIR) systems that meet the needs of real users. This study aims to contribute to developing a theorized understanding of how people seek music information by an empirical investigation of real-life queries, in particular, focusing on the accuracy of user-provided information and users' uncertainty expressions. This study found that much of users' information is inaccurate; users made various syntactic and semantic errors in providing this information. Despite these inaccuracies and uncertainties, many queries were successful in eliciting correct answers. A theory from pragmatics is suggested as a partial explanation for the unexpected success of inaccurate queries.